The WD external hard drive now shows up on your PC or not. Repeat the steps mentioned above to turn on all the USB Root Hubs in the list and reboot the PC. Step 4.Uncheck "Allow the computer to turn off this device to save power". Step 3.Right-click on USB Root Hub, and then Click Properties and Power Management. Step 2.Open Device Manager > Expand Universal Serial Bus controllers. Step 1.Click Start, and then type "devmgmt.msc" and hit Enter. Turn On the USB Root Hub to see if the WD External Hard Drive shows up on PC Using a different USB cable to check if the WD external hard drive show up on your PC now. So you can try to clean the USB port first, or change the USB port, or connect it Sometimes, the computer can’t recognize your WD external hard drive because there is something dirty on yourĬomputer’s USB port or USB cable. Test the WD External Hard Drive Angain after Changing the USB Cable So make sure to clean up all the virus or malware on your PC and WD external hard drive before trying to connect the If there is virus in your computer or WD external hard drive, it may also cause the hard drive to not work properly. Clean Up the Virus that Stops WD External Hard Drive from Working Properly Suddenly not working on your PC, don't worry, you can try to follow the following three methods to quickly fix the If your Western Digital (WD) external hard drive cannot be recognized by your computer while the light is on or For these changes to take effect, restart the computer.Quick Fix WD External Hard Drive Light On but Not Working Find the desired drive and right-click on it, then click “Change drive letter and path”.Īfter that, change the letter, click Apply and OK. Otherwise, you do not need to change the drive letter.įor this method, you will need Disk Management (right-click on Start and select the appropriate item). If there is a letter conflictĬhange the drive letter only if there is a conflict of letters (for example, if you’ve previously changed the WD drive letter for D and there already is a D drive in the partitions of your computer). Only when all these things have been tried and found ineffective, proceed to other methods. It is likely that your OS is not supported by this external hard drive. Try to find a computer with an OS other than the one on yours. Be sure to check all ports and the cable visually to make sure that they are working.
Therefore, it is reasonable to check this first.
This is perhaps the most common and effective way to solve the problem of “WD Passport not showing up”.Īlmost always, the problem is poor connections or incompatibility of some kind.
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